I have questions about my (UAS) statement. Who do I contact?
Call University Accounting Service at 800-723-2210.
Can I email my documents to Loan Processing?
Email is not a secure method of transmission and we do NOT support emailing as an option.
However, you may securely upload your documents by clicking the "Upload Loan Documentation" link within the application.
How do I submit my documents to Loan Processing?
You may submit documents by secure upload, fax or mail.
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Scan and Upload: You can safely and securely upload your imaged loan documents directly to Loan Processing at https://upload.studentchoice.org. Please be sure to complete all required fields in the upload form.
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Mail: To mail via USPS, please send documents to:
Credit Union Student Choice Loan Processing
1415 Ritner Highway
Carlisle, PA 17013
If you need further assistance in submitting your documents, please email us at docs@studentchoice.org.
How can I set up automatic debit for my loan payments?
To establish automatic debit for your student loan payments, please contact University Accounting Service (UAS). You may visit the UAS website to create an account and set up your automatic payments.
You may also contact University Accounting Service (UAS), at 800-723-2210.
What are my repayment options?
You may choose to make interest-only payments while in school, defer both principal and interest payments until six months after graduation, or make full payments while in school.
What will my payment be?
Register at the UAS website to access line-of-credit information online or call University Accounting Service at 800-723-2210.
I want to change my repayment option while I am still enrolled in school. How can I make that change happen?
To change your repayment option, please contact the loan servicer, University Accounting Service (UAS), directly at 800-723-2210. Changes to repayment options can only be made once per academic year.
What are the standard repayment terms?
Repayment term is 20 years if your principal balance at repayment is $40,000 or less, and 25 years if your principal balance at repayment is more than $40,000.
What happens if I am late making a payment?
The lender will assess a late fee if your payment is not made timely. You can pay your bill safely and securely online through the loan servicer's website.
What is the graduated repayment option?
Once you complete school and enter repayment, your loan balance will be set to pay under “standard repayment”, which is over 20 or 25 years (depending on loan balance). If you need a little time before the standard payment amount begins, you may, before repayment begins or during the first twenty-four months select “graduated repayment”. The graduated repayment option amortizes the loan balance for first two years of payments over a 40-year period. At the end of two years, the remaining balance is amortized over the remaining 18 or 23 years (depending on loan balance at repayment) of the repayment term. This means monthly loan payments will be lower in the first two years after starting repayment - which may benefit individuals who are just beginning new careers and managing tight budgets. Note: if you select Graduated Repayment after the Repayment Period has already begun, the number of months of Graduated Repayment will be reduced by the number of months already elapsed during the Repayment Period
What should I do if I am unable to make my regularly scheduled payment?
Payments are due in accordance with your repayment schedule. If you are unable to make a scheduled payment, you must contact the loan servicer (University Accounting Service – 800-723-2210) before the payment due date to determine if alternate arrangements can be made.
Is there any penalty for paying the loan off early?
No. You can pay off your Student Choice loan solution at any time, even if you're still in school.
How do I update my contact information?
Contact the loan servicer (University Accounting Service) by calling 800-723-2210 or visiting them online. Also, please call the Student Choice call center to provide your updated information.